Shipping policy
- In case you need the product by a particular date, please reach out to our team and inform us in advance, we will update you accordingly.
- Please provide the complete address with pin code to avoid loss or return of goods. However, there may be unforeseen circumstances such as and not limited to natural disasters, political unrest, and transport strikes which may delay the shipping process. Should such an event occur we shall inform you of the delay in a timely manner.
INTERNATIONAL SHIPPING
- We charge a flat shipping of 1500/- per dress, for international orders. It might differ if the number of products are more than that. Our team will inform you regarding the same through email.
- Your purchase will be shipped through reliable shipping partners. please up to 2 weeks( 10-15 working days) for your package to arrive. Some areas may take longer depending on customs.
- As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment to these is necessary to release your order from customs on arrival.
- There are no returns or exchanges on international orders.
EXCHANGE
- Our aim is to guarantee you complete satisfaction.
-
In case you receive damaged product please get it exchanged within (3) days from the date,
the package was delivered to you.
- The courier charges will be borne by the customer while sending back its taken care by us.
ORDERS AND CANCELLATIONS
- We reserve a right to accept or reject orders placed through our Site. We have tried our utmost best to provide the best quality products to you. In case of requests for order cancellations, as part of our policy, the orders once placed will not be cancelled/exchanged and no refund will be paid on these orders as these orders are specially made for you.
REFUND
- Shahin Mannan holds the sole discretion to determine whether a refund can be issued.
*for any query contact us on this number +91-9990501110 Or WhatsApp us +91-9650903204 *