Shipping Exchange & Returns
SHIPPING WITHIN INDIA
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We offer free shipping on all domestic orders.
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Orders are typically dispatched as per the timeline mentioned at the time of purchase. If there’s a delay, we will inform you.
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Delivery times depend on courier partners and your location. In certain areas, delivery may take longer. We will notify you in such cases—please check your emails for updates.
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If you need a product by a specific date, please contact our team in advance, and we will update you accordingly.
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Ensure that you provide the complete address with the correct pin code to avoid loss or return of goods.
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Unforeseen circumstances (e.g., natural disasters, political unrest, transport strikes) may delay shipments. If this occurs, we will notify you promptly.
INTERNATIONAL SHIPPING
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Free international shipping on orders above ₹40,000 (not applicable on sale items).
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Orders are shipped through reliable shipping partners. Please allow 10-15 working days for delivery. Some areas may take longer due to customs clearance.
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Import duties, customs, and local sales taxes are the responsibility of the recipient. These charges must be paid to release the order from customs.
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No returns or exchanges are accepted for international orders.
EXCHANGE POLICY
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We strive to ensure your complete satisfaction.
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If you receive a damaged product, you may exchange it within 3 days from the date of delivery.
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Customers must bear courier charges for returns; we will cover the cost of sending the replacement.
ORDERS AND CANCELLATIONS
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We reserve the right to accept or reject any order placed through our site.
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As our products are specially made for you, orders once placed cannot be canceled, exchanged, or refunded.
REFUND POLICY
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Refunds are granted at the sole discretion of Shahin Mannan.
For any queries, contact us:
📞 Call: +91-9990501110
💬 WhatsApp: +91-9650903204